“I had to return an item as I chose the wrong size, and the customer service was genuinely lovely. They responded quickly, explained everything clearly, and made the whole process stress-free. It really put me at ease ordering again."

“I’ve struggled to find clothes that make me feel confident again, but this jumper really did. It’s comfortable, stylish, and I felt good wearing it out for the first time in a long while.”

“Everything about Fern & Stitch feels easy — from ordering to delivery. The clothes suit my lifestyle, and the service has been excellent. I’ve already ordered again and expect I’ll be a customer for years to come.”

“The quality of the coat was better than I expected — warm, well made, and very flattering. It fits comfortably without feeling bulky, which is exactly what I look for now. I’ll definitely be ordering again.”

“I appreciated how clear the email updates were — I knew exactly when my order was placed, dispatched, and delivered. It made the whole experience feel very organised and trustworthy.”

“The prices felt fair for the quality, especially during the Winter Price Freeze. There was no pressure or gimmicks — just lovely clothing at a sensible price.”